4 D’s APPROACH

This face-to-face discovery stage is on site. We look, listen and learn and collaboratively work with you to understand your pain points.

These pain points are documented and agreed on, then a report is submitted. This is then taken back to the Blake team to find the necessary solutions.

With our suggested solutions, often involving sample product innovations, we come back on site to conduct time/motion studies of the fulfillment processes.

This will often involve extensive time on the production floor testing product-by-product to ensure Blake are providing production efficiency.

Often this will result in tweaks and adaptations to the product from valuable feedback gleaned from the production floor. Typically at this stage any further design changes result in the perfect product.

Packaging product line-up is now agreed, as production efficiencies have been recognized. At this stage we also look at reducing packaging, will the new packaging product line-up fulfill more than one product?

From numerous case studies, our multipurpose fulfillment solutions will rationalize and consolidate your packaging SKUs by up to 40%.

Commercial terms are agreed covering price, credit terms and price-hold duration.

We work together to understand annual usage and use our IFT (Intelligent Forecasting Tool) to establish the monthly/quarterly demand.
From this, we establish a delivery schedule, MOQs and stock holding agreement.

Subject to any stock you’ll have on hand or with incumbent vendors, we determine a go-live date. Now accompanied by a commitment from you, we procure raw materials and book production time.

“The Wheel of Support” we now introduce you to other members of the Blake team (this is often face-to-face or by virtual meeting) who will support you and your colleagues in delivering a seamless transition and delightful customer experience.